Between
January and June 2019 , four leading banks generated N 24 . 3bn from
account maintenance charged on their customers’ accounts , investigation
has shown .
This is an increase of about 19 .18 per cent from N 20 . 39 bn generated in the corresponding period in 2018 .
Some
banks on monthly basis charge their customers N 50 with or without card
while some deduct N 1 , 000 from each customer’ s account per annum for
maintaining their savings accounts .
The Senate had in 2018 called on the Central Bank of Nigeria to suspend the deduction of card maintenance fee.
The
upper legislative chamber also directed its banking committee to
investigate the deduction in comparison with what obtained in other
countries .
The earning of some banks in account maintenance charges may have been propelled by large customer base.
Two
leading banks by profit , Zenith Bank Plc and GTBank , for instance ,
have over 8 .6 million and 16 million customers respectively.
Specifically
, Zenith Bank recorded N 9. 57 bn from account maintenance fee in the
first six months of 2019 . This reflects 10 . 76 per cent increase over N
8. 64 bn reported in the first six months of 2018 .
GTBank Group
’s audited report for the first six months of the year ; N 5 . 71 bn
was generated for maintaining customers account in the first six months
of the year , up from N 5 . 18 bn in the first six months of 2018 .
The
merger between Access Bank Plc and Diamond Bank Plc aided 96 . 15 per
cent increase on account maintenance fees of Access Bank , moving from N
3. 14 bn in the first six months of 2018 to N 6 .16 bn in the first six
months of 2019 .
Access Bank in its audited result and accounts
for the six months ended June 30 said account maintenances fees were
fees charged on current account .
“ N 1 on every N 1 , 000 in respect of all induced debit transactions is charged on these accounts , ” Access Bank explained.
The bank noted that card maintenance fees were fees charged customers for maintaining their accounts .
“
The fees are earned and recognised by the bank over the validity year
of the card. The bank charged the customers for this service on a
monthly basis , ” extract from the bank ’s audited six months result for
the period ended June 30 to the Nigerian Stock Exchange explained.
The
United Bank for Africa Plc, on the other hand , reported 16 . 3 per
cent increase on account maintenance fees , N 3. 39 bn , in the first
six months of the year , up from N 2 .9 bn in the first six months of
2018 .
The President of the Bank Customers Association of
Nigeria, Dr Uju Ogubunka , explained that the guide to charges by Banks
and Other Financial Institutions in Nigeria , 2017 made no provision for
“ Account Maintenance Fee ” .
Ogubunka , a former Registrar and
Chief Executive of the Chartered Institute of Bankers of Nigeria, added ,
that the CBN guideline , however , provided for ‘Current Account
Maintenance Fee ’.
He noted that the CBN guide prescribed that
the rate chargeable by a bank for this fee was negotiable with a
customer subject to a maximum of N 1. 00 per mille” .
Ogubunka
said, “ Consequently , no bank is authorised to make this charge without
first , negotiating with the customer and the agreed rate must not be
more than N 1 .00 per mille .
“ How many customers know that they
ought to negotiate with banks on this fee? How many cross -check and
verify the type, amount and basis of charges entered into their accounts
by their banks ? How many seek redress when necessary ?
“
Nevertheless , the Guide ’s provision , directly or indirectly , places
the burden on the banks . It is their responsibility to call the
attention of their customers for negotiation.”
He called on
regulators and supervisors of banks in the country to investigate and
confirm that banks are complying with regulatory provisions on account
maintenance charges.
According to him , CBN needs to impose
deterrent sanctions on any bank found , not just violating the
regulations but more fundamentally , cheating customers as well as
putting the reputation of banks and bankers in disrepute .
He
asked bank customers to examine their accounts periodically , with a
view to ensuring they were managed in accordance with the rules /
regulations of banking operation in the country .
No comments
Post a Comment